Workforce operations software for shift-based service businesses

Manage your workforce, shifts, sites, payroll and client billing in one place.

ControlOps helps service businesses organise employees and contractors, schedule work across locations, manage workforce records, prepare payroll information and create client invoices — without disconnected spreadsheets.

Built for businesses that deliver work through people and shifts, with specialist workflows for security companies.

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One operational platform for your workforce, sites, rotas, records, rates and billing.

ControlOps dashboard

Upcoming shifts

42

+12% vs last week

Active workforce

248

Across 36 sites

Document alerts

7

Action required

Payroll ready

£86k

This period

Shift volume — last 14 days

+18%

Client revenue

£124,500

72% of monthly target

Today's shifts
JA

City Centre — Night patrol

18:00 – 06:00

Confirmed
SA

Retail Park — Day cover

08:00 – 17:00

On site
AH

Office Block — Reception

09:00 – 18:00

Confirmed
Add before features

Current gap

The page moves quickly from hero into feature cards.

This makes the site informative, but it does not first explain the operational problem or the complete shift-to-invoice story.

Workforce management
Sites and locations
Rotas and shifts

Target order

1. Problem section

“Your operation should not depend on disconnected spreadsheets.”

2. Workflow section

  1. 1Set up workforce and locations
  2. 2Build the rota
  3. 3Maintain workforce records
  4. 4Prepare payroll information
  5. 5Create client invoices
  6. 6Review the operation

One operational view

People, locations, shifts and costs in one place.

Flexible shift planning

Organise rotas and assignments across teams and sites.

Workforce records

Keep documents, licences and expiry dates organised.

From shift to billing

Connect work records to payroll preparation and client invoices.

One platform for the work behind every shift

Bring your workforce, rotas, locations, records, rates, payroll information and client billing together so operations, payroll and finance work from the same current information.
Workforce management
Keep employee, contractor and subcontractor details, contacts, working records and important documents organised in one profile.
Sites and locations
Manage business locations and client sites, contacts and default commercial rates without duplicating information.
Rotas and shifts
Build rotas, assign available team members and organise day, night, weekend and holiday work.
Workforce documents
Record licences, right-to-work information and expiry dates, with reminders before action is required.
Rates and allowances
Apply employee pay rates and client charge rates and allowances to the work they relate to.
Payroll preparation
Prepare pay information from scheduled or completed assignments, including supported rates and allowances.
Client invoicing
Prepare client invoices using assignment information, charge rates and approved adjustments.
Operational dashboards
Review upcoming shifts, workforce status, document warnings and financial information from one dashboard.

Built for businesses that deliver work through people and shifts

ControlOps is especially suited to service businesses that deploy employees and contractors across client sites, manage changing rotas, maintain workforce records and connect completed work to payroll and billing.
Security services
Manage guards, subcontractors, client sites, rotas, SIA records, pay rates and client invoices.
ControlOps for security
Cleaning & facilities
Schedule mobile teams across customer locations while keeping records, rates, payroll and billing connected.
ControlOps for cleaning & facilities
Event staffing
Coordinate temporary workers, venues, assignments, documents, rates and client charges for changing event schedules.
ControlOps for event staffing
Temporary staffing agencies
Manage workers, client assignments, pay rates, charge rates, payroll preparation and invoices.
ControlOps for staffing agencies
Other multi-site service businesses
Organise employees, contractors, locations and shift-based work around the way your service operation runs.
Explore industries

Is ControlOps right for your business?

ControlOps is designed for growing service businesses that need more than a basic rota calendar.
  • Manages employees, contractors or subcontractors
  • Schedules people across multiple locations or client sites
  • Uses different pay rates and client charge rates
  • Maintains licences, documents or workforce expiry dates
  • Prepares payroll information from shifts or assignments
  • Invoices clients for delivered work
  • Currently relies on several spreadsheets or disconnected systems
  • Needs operations, payroll and finance to work from the same information
Discuss your requirements

Get your shift operations organised

1

Configure your company

Add company information, users, permissions, document types, rates and operational settings.

2

Add your workforce and locations

Create employee or contractor records and add business locations or client sites.

3

Schedule and manage work

Build rotas, assign shifts, maintain workforce records and prepare payroll and billing information.

See how ControlOps works

See ControlOps using your operational workflow

Book a tailored demonstration using examples that reflect your workforce, locations, rota process, rates and billing requirements.
Book a tailored demo

Designed for shift-based complexity

Manage changing rotas, multiple locations, employee and contractor records, different rates and operational documents without maintaining separate spreadsheets for every process.

Specialist support for security operations

Security businesses can manage guard records, SIA licence information, right-to-work records, client sites, subcontractors, payroll information and client invoicing within the same platform.

Explore ControlOps for security

Plans that grow with your operation

Choose a plan based on the size and requirements of your workforce. Upgrade your plan as your team grows.
Compare plansDiscuss your requirements

Frequently asked questions

Bring your shift operations into one place

See how ControlOps can connect your workforce, locations, rotas, records, payroll preparation and client billing.

Book a demoView pricing