Help Centre

How can we help?

Practical guides for ControlOps — signup, workforce ops, settings, and troubleshooting.

Getting started

From choosing a plan to your first dashboard login.

Account access, email verification, and resetting passwords.

How to use workforce, rota, payroll, invoicing, and more.

Manage people records, compliance documents, and contractor profiles.

Locations, client accounts, and shift assignments.

Create, edit, publish, and report on rotas.

Calculate pay, bill clients, and record payments.

Sales pipeline and client-facing request workflows.

Attendance, shifts, overtime, invoices, usage, and custom reports.

Company profile, billing, users, roles, email, and SMS.

Branding, contact details, bank info, and your subscription.

Control who can access each part of ControlOps.

Configure outbound email (SMTP) and SMS for your company.

Answers to common questions and login issues.

Common questions about access, plans, and day-to-day use.

How to get help from the ControlOps team.

How to reach ControlOps for demos and help.